Frequently Asked Questions
Find answers to common questions about our products, services, and policies.
Shopping & Orders
How long does shipping take?
Standard delivery takes 2-5 business days depending on your wilaya. Express delivery is available for Algiers and major cities (next-day delivery).
What payment methods do you accept?
We accept cash on delivery (all wilayas), CIB/Edahabia bank cards, and bank transfers. You can also complete your order via WhatsApp.
Repair Services
How do I submit a repair request?
Visit our Repair Service page, fill out the form with your device details and problem description. You'll receive a repair number to track progress.
How much does a repair cost?
We offer free diagnosis. After inspection, you'll receive a transparent quote. You approve the price before any work begins.
How long do repairs take?
Most repairs are completed within 24-72 hours. Complex repairs or those requiring parts may take longer. You'll be updated at every step.
Account & Technical
How do I create an account?
Click "Register" in the top navigation bar, fill in your details, and you're ready to start shopping.
How do I track my order?
Log in to your account and go to "My Orders" to see real-time status updates for all your orders.